Dread or excitement?

It’s that week of the year again, which most of us I believe can recall quite clear memories about from childhood.

This week in September has a definite feel about it, something in the air changes. Did you as a child wake up with a sense of trepidation and dread or looking forward to getting up putting on your new shoes and writing those first VERY neat lines on the first page of your text book? (more…)

I have long been a lover of “lunch” and have always believed that food should taste delicious, but I always find I feel much better after eating something tasty that has had good nutritional benefit. Now I am no “food saint”, so trust me I prefer to cook with a little butter than an artificial oil spray but what you are cooking is key; good, fresh, in season produce, will make all the difference.  (more…)

Are you one of those lovely souls that take on the “sometimes thankless” task of booking the company Christmas party?

It’s a minefield of trying to provide the perfect fun night; the right location, food that everyone will like, enough drink to have fun, but not too much that it gets too messy, music they will all dance to and all at a budget that your company have allocated! (Invariably never quite enough!) (more…)

Sometimes we need to reflect on where we have come from and what we have achieved. It’s good for the soul and keeps us focused on where we are going. (more…)

Well no actually…..

You live it, you breathe it, you hold it, nurture it, watch it grow, every day you hope and wish and trust that in every way it achieves everything that you had planned for it at the beginning. It’s not life and it’s not death but in the words of Liverpool’s legendary Manager Bill Shankly “It’s more important than that” (more…)

Knock, knock

Who’s there?

You ever hear the joke about the broken pencil?

You ever hear the joke about the broken pencil who? (more…)

Fire day

It is fair to say that there are two calls that I truly fear. One is to say that someone at Studio has been hurt or taken ill and the other is that there is a fire, and yes before anyone comments I do fear these even more than the calls from H M Revenue and Customs or the bank!  Fortunately the first of these calls has not happened in the first 5 years of our business, we did have an incident of an exploding fryer once which was very serious and we were extremely lucky that no one was seriously injured. That near miss resulted in a new fryer and it was that new piece of kit that led to the second of my most feared calls occurring on 29^th September. This is the story of Fire Day. (more…)

Blackout Day

Two weeks ago I was kindly invited by Midlands Excellence to give a short presentation on our principles of customer service and in particular our mission statement of customer first. It was a great opportunity for me to take stock of some of the things that we have done to deliver our simple message. (more…)

So spring is upon us. We know this because Chris and Kate are back on the telly with scenes of “Hedgehogs, Blue Tits and Badgers”. For us in studio land it means a new menu. (more…)

If you are using a twitter hashtag for an event at thestudio be sure to let us know @studiovenues, we love to get involved with your live tweeting and it also allows us to see realtime feedback. (more…)