Guest blog from Bea Peck …

Day 1
It’s 8.50 on Monday morning, the first day of my work experience @thestudio, ¼ of my body weight is currently nerves, another ¼ coffee and the other ½ undeniable excitement. I suppose I should introduce myself – Hi, my name is Bea. I’m 17 and currently studying my first year of A levels but more importantly, I just spent a week @thestudio to learn how such a successful events company is run day to day.

Rumour has it, business people are scary. They’re crazy caffeine fuelled robots who type numbers into a computer nine hours a day – but not @thestudio. I was met with nothing other than a smile.

As I toured the building, I couldn’t help but grin at all thestudios’ little quirks; the bright and engaging décor, the goldfish on the second floor, even the toilet signs could lighten your Monday morning blues.

By 11am I had conquered my fear of the phone lines, it was until this week I had never transferred a call… embarrassing but true! Jyoti navigated me through thestudio’s social media pages, blogs and website, teaching me how keeping clients informed with thestudio’s recent activities or even gaining a twitter follower are all important aspects of establishing solid relationships with clients in this increasingly digital age.

Day 2
Today I sat with Pedro on the second floor reception, greeting puzzled looking guests and showing them to their rooms. Once again I manned the phone lines, discovering the talent of job juggling that the not-so-scary business people @thestudio perform so admirably. Here, I gained experience both behind the desk but also good customer service skills that I can transfer to any workplace in the future. (more…)